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Summer Hours:
Mon-Fri
9am - 5:30pm
Sat.
9am - 3pm
Closed Sunday

Winter Hours
Closed Saturday
Closed Sunday

801-936-1200
800-327-6910

What are the payments and deposits, for a rental?

  An advance payment of 50% of the reservation (with a $400 minimum) is required at the time of reservation to secure an RV for your trip. Cancellation insurance is available from a 3rd party provider. (Ask our vacation advisers for details) A separate, authorization only deposit is also required at departure. We accept VISA / MASTERCARD DISCOVER or personal check if received two weeks before departure.


When can I pickup and return my rental?

RVs  can be scheduled for pick up between the hours of 2:00 p.m. to 5:00 p.m. Returns must return RVs between 9:00 a.m. to 11:00 a.m.. Mon.-Sat. At delivery we provide a thorough orientation of your motorhome and its features. It will take approximately 60 minutes. For those flying into S.L. Airport, ask about our complimentary Airport Express pick up.

Pick up and drop off times are more flexible during the off season based on availability.


Who is eligible to drive the rental?

Any licensed adult driver 25 years of age or older, currently covered under an auto insurance policy is eligible to drive the motorhome. A nominal fee may apply to add additional drivers to the insurance policy. Ask your vacation adviser for details.


What kind of insurance is on the rental?

All Access RV's are covered under commercial rental insurance. This insurance is included in your daily rental price. The commercial coverage has a $2000 deductible with state minimum requirements. Options for a lower deductible are available. For insurance details and options check with your vacation adviser.

Many automobile insurance companies do extend coverage to motorhome and trailer rentals. Check with your auto insurance company to see if they provide coverage on your rental. If your insurance company does not offer coverage, Access RV provides additional options with lower deductibles and deposits.

CDR: You can reduce your level of responsibility and damage deposit by purchasing Collision Deductible Reduction (CDR). This drops your level of responsibility per accident and your damage deposit to $600, in addition to this, you receive protection against incidental expenses associated with the breakdown of the RV. Up to $150 per day for meals, transportation, and lodging if the RV becomes disabled and expenses are incurred. The protection package is $29.50 per day.

VIP Protection: As a different option to CDR, the VIP Protection is available. VIP protection enhances the CDR by dropping your level of responsibility and damage deposit from $600 to $500 per accident and increasing your incidental expense protection from $150 per day to $250 per day. This feature also protects you from the more common mishaps such as tire and windshield replacement. VIP protection will pay for the repair or replacement of a tire that is damaged and will pay 100% of the replacement cost for C-class windshields that are cracked and cannot be repaired. This enhanced protection package is $38 per day.

Damage Deposit: Depending on which protection level you choose. See Insurance info above. Damage deposit is charged as an "authorization only" on your credit card. Any additional monies due at the conclusion of the rental will be charged against the authorized funds with the balance of the amount being released.


Am I allowed to tow anything, with my rental?

Towing with the motorhome requires prior permission. Please request to tow at the time you book your reservation. A $35 towing charge will apply. THE MOTORHOME PROVIDES NO COLLISION OR LIABILITY COVERAGE FOR DAMAGE TO THE TOWED OBJECT, OR FOR ANY THIRD PARTY INJURY INFLICTED BY THE TOWED OBJECT.

Pick up and drop off times are more flexible during the off season based on availability.


Can I substitute a different rental, if my RV is unavailable?

In the event the RV is unavailable, Access reserves the right to substitute a comparable or higher grade model. Should a lower grade model be offered and accepted, rates will be limited to the cost of the lower grade model.


What is Required for Towing a Trailer?

The tow vehicle must have a Class III receiver, a brake control and 7 way wiring plug in order to tow. Trailer tongue height is 17"-19" off ground. Trailer ball size will vary depending on trailer size. Access RV has ball mounts available for rent. $9/trip and brake controls $69/trip for most vehicles. Contact us for specific information.

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Am I allowed to have pets?

Small domesticated pets are allowed in some of the motorhomes. An increased damage deposit and cleaning fee will apply. Ask your vacation adviser for details. Additional cleaning charges will apply for pet hair, odor, etc.


Is smoking allowed?

Smoking is NOT allowed in our rental units. A $500 deodorizing fee will be charged for smoking order.


Are there restricted areas?

Motorhomes are to be limited to use on paved roads. Trips into Mexico are not permitted. Also travel through extreme desert areas such as Death Valley during hot periods is prohibited. If you have questions call your vacation adviser.


Are there one way rentals?

Yes to limited cities. Call our vacation advisor for details and pricing for your drop off location.

 

 

 

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